Comments are closed. Related posts:No related photos. Previous Article Next Article Career File: Fiona TrillerOn 1 Mar 2001 in Personnel Today Thepage where readers expose their careers Thismonth, Fiona Triller, 39, staff development manager at Leeds MetropolitanUniversity, reveals the philosophy that has helped her to gain a high profilein IIP for her organisationHowlong have you been in this job? In this post, six years. Howlong have you been with your organisation? Nearly nine years. Whatdoes your role involve?Planning, developing, delivering training and development for all staff inLMU, which total 2,500. I also participate in various strategic highereducation forums, explore accreditation opportunities and prepare for audit.What’sthe best thing about your job? There are two – the element of self-management and that I can initiate alot of training and development activity. The worst is when I think somethingis a good idea but it has to be developed into a paper to go to committees andeventually goes nowhere.Whatis your current major project or strategic push?We have just successfully completed our IIP re-assessment – we remain thelargest University in England and Wales to have whole university recognition. Iam also looking at several audits and developing management competencies.Preferredterminology: training, development, education, learning? All except “performance improvement”. Mostloathed buzzwords? Most of them, but especially “green field sites” and any references tosport. Areyou good at self-development? Pass! Seriously though, I do have a five-year plan for myself. And recentlyI attended a conference for staff in HE with similar roles to myself.Wheredo you want to be in five years’ time?I want to be in a role that I don’t think exists yet – a mix of diversity,community work, lifelong learning… I’m writing the job description, but I justneed to find an organisation that wants it and me. Whatwas the most useful course you ever went on or learning experience you everhad? A pilot teamworking programme which went beyond the usual roleidentification and ideal team stuff to look at what happens if the team or partof the team fails. Excellent!Whatdid you want to do for a living when you were at school?I wanted to be a journalist.Whatwas your first job? Graduate trainee with Bass hotel division.Whichof your qualifications do you most value and why? My first degree from Edinburgh – I really didn’t want to go to universitybecause I wanted to work on the local paper, but a degree really does opendoors. It’s one reason why we are promoting our Return to Learn programme withfacilities management staff.Whatwas the best career decision you ever made? An accidental one, really. I was made redundant and then got involved in aEuropean-funded project on women returners.Whatwas the worst career decision you ever made? All have been good in different ways. Evaluation– holy grail or impossible dream? Universities do lots of evaluation (as do many organisations). Evaluationis as much about what you do with the information as the information itself. Howdo you think your job will have changed in five years’ time? Less emphasis on programmes and more CPD.Whatdo you think the core skills for your job will be in the future? Influencing, negotiating, writing bids for external funding…Whatadvice would you give to someone starting out in training and development? Whatever company you join, do a stint on the shopfloor, or its equivalent.You can’t develop appropriate training if you don’t understand the roles andresponsibilities of the staff who work in the organisation. Or work in hotelmanagement for a while – that gives a good all round experience of management.Ifyou could have any job in the world, what would it be?On a good day, this one – on a bad day, any job with Richard Branson.Doyou take your work home with you? Yes.Whatis your motto?Tomorrow is another day. Describeyour management style in three words or less.Work hard, play hard, don’t waffle.Howwould you like to be remembered by your colleagues? She got things done.